Shipping Policy
At Pert, we strive to provide a seamless and efficient shipping experience for all our customers. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
Shipping Destinations
We currently offer shipping within India. For international shipping inquiries, please contact our customer support team.
Processing Time
Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may vary.
Shipping Methods
We partner with reliable courier services to ensure safe and timely delivery of your orders. Our standard shipping methods include:
- Domestic Shipping: We offer standard and expedited shipping options within India.
- In-Store Pickup: Customers in select areas have the option to pick up their orders from our experience centers in Hyderabad and Chennai.
Shipping Charges
Shipping charges are calculated based on the weight of your order, shipping destination, and selected shipping method. The applicable shipping charges will be displayed during the checkout process.
Estimated Delivery Time
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information. Estimated delivery times vary depending on your location and selected shipping method. Please refer to the estimated delivery timeframe provided during checkout.
Order Tracking
To track the status of your order, simply visit our website and enter your order number and email address in the designated tracking section. Alternatively, you can contact our customer support team for assistance.
Shipping Restrictions
Please note that certain products may be subject to shipping restrictions based on size, weight, or shipping regulations. We do not ship to P.O. boxes or APO/FPO addresses.
Order Modifications and Cancellations
Once an order has been placed, modifications or cancellations may be possible within a limited timeframe. Please contact our customer support team as soon as possible to request any changes to your order.
Damaged or Missing Items
In the rare event that your order arrives damaged or contains missing items, please contact our customer support team immediately. We will work swiftly to resolve the issue and ensure your complete satisfaction.
Contact Us
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team at [insert contact information].
Policy Updates
We reserve the right to update or modify our shipping policy at any time. Any changes to our policy will be reflected on this page.
Thank you for choosing Pert for your smart home needs!